Cancellation Policy
Effective Date: March 10, 2026
This Cancellation Policy applies to bookings, services, and subscriptions facilitated through Uhost.ai.
1. Short-Term Rental (STR) Bookings
For guest bookings:
1. Cancellations made 7 days or more before check-in → 100% refundable
2. Cancellations made within 7 days of check-in → non-refundable
Refunds, if applicable, will be processed in accordance with the Refund Policy.
2. Service Fees
All service-related fees, including:
1. Technology fees
2. Management fees
3. Consulting fees
4. Set-up or onboarding fees
are non-refundable once services have commenced, regardless of cancellation timing.
3. Subscription Services
For recurring services:
1. You must cancel at least 30 days before the next billing date
2. Failure to cancel within this timeframe will result in automatic renewal
3. No refunds will be issued for the current billing cycle once charged
4. How to Cancel
To cancel services or subscriptions:
1. Submit a request to: support@uhost.ai
2. Include:
3. Account details
4. Service or booking reference
5. Requested cancellation date
5. Effect of Cancellation
Upon cancellation:
1. Access to services may be suspended or terminated
2. Any outstanding balances remain due
3. No refunds will be issued except as explicitly stated
